Sunday, December 11, 2011

Do you believe in magic?

I believe in magic and today a miracle occurred; it was a gift given from the most magical place on earth - Disneyland.

Our family is very blessed to be travelling to Disneyland in January 2012 for a 10 day holiday - yes, we are spoilt - a whole 10 days.

We had booked into the Disneyland Hotel and fully paid for our accommodation in early November (taking advantage of a good exchange rate). Making some separate enquiries on Friday I emailed the Walt Disney Travel company regarding our booking.

Today I received an email back from them telling me, that since I had made our booking there had been a promotional special, and during the time we are going to be with them, our accommodation would cost $1175.00 less than they had originally charged us; and as a result a CREDIT of $1175.00 would be paid back into my credit card this coming week.  They then sent me a new invoice, showing me the reduced amount and the credit.

Now, I have heard of companies, asking for more money, but who ever offers to refund you, if a special happens after you have paid for something.

I have always believed that Disneyland is the most magical place on earth and this amazing company has just proved that it is.  Thank you Disneyland!

1 comment:

darlin said...

WOW! This is amazing, that's almost unheard of for a company to refund after the payment has been processed. Christmas came early! I hope you and your family has a fantastic time in Disney, a truly magical place to be visiting.